Processing Time

All orders are processed within 1–3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates

• Standard Shipping (7–14 business days): Free
• Expedited Shipping (3–5 business days): $25
• Express Shipping (1–2 business days): $45

Shipping times are estimates and may vary based on your location, weather conditions, and carrier delays.

Shipping Locations

We currently ship to addresses within the United States and Canada. For international orders, please contact us at support@solumia.com before placing your order.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number and link to track your shipment. Please allow 24–48 hours for the tracking information to become available.

Shipping Carriers

We use reputable carriers such as UPS, FedEx, and USPS to ensure reliable delivery of your products.

Damaged or Lost Packages

If your order arrives damaged or gets lost in transit, please contact us immediately with photos (if applicable) so we can resolve the issue as quickly as possible.

Change of Address

Please notify us of any changes to your shipping address before your order ships. Once an order has been shipped, address changes cannot be made.

Customs, Duties, and Taxes

Solumia is not responsible for any customs, duties, or taxes applied to international orders. All fees imposed after shipping are the responsibility of the customer.

Questions?

For any questions or concerns regarding your shipment, feel free to contact us at support@solumia.com.