Information We Collect

• Personal Information: Name, email address, shipping address, billing address, phone number, and payment details.
• Order Information: Purchase history and order details.
• Device Information: IP address, browser type, device type, cookies, and pages visited.

How We Use Your Information

• To fulfill and manage your orders
• To provide customer support and respond to inquiries
• To personalize your shopping experience
• To send you updates, promotions, and marketing emails (with your consent)
• To improve our website and services
• To detect and prevent fraud

Sharing Your Information

We do not sell your personal information. We only share your data with trusted third-party service providers that help us operate our business, such as payment processors, shipping partners, and marketing platforms. These parties are bound by confidentiality agreements.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver targeted ads. You can disable cookies in your browser settings, but some features of our site may not function properly.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. When no longer needed, we securely delete or anonymize your data.

Your Rights

• Access your personal data
• Request correction or deletion
• Opt-out of marketing communications
• Withdraw consent for data processing

You may exercise these rights by contacting us at support@solumia.com.

Security

We implement security measures such as encryption and secure servers to protect your personal data. However, no system is 100% secure. Please use strong passwords and remain vigilant.

Children’s Privacy

Our site is not intended for individuals under the age of 13. We do not knowingly collect information from children. If you believe we have, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy, contact us at support@solumia.com.